Benefits Partner-Remote Eligible

Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.

Smartsheet is looking for a Benefit Partner who loves getting into data and helping set up internal customers for success with their benefits. We are a growing HR team in a high-growth Software as a Service (SaaS) company. In this role, you would be responsible for assisting with administration of benefits and retirement programs, including medical, dental, vision, life and disability insurance, and 401(k) plans. 

This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is registered.

You Will:

• Lead benefit programs, including but not limited to administering our 401(k) plan, flexible spending and reimbursement accounts, and life insurance
• Manage international benefit offerings in APAC (Australia and Japan) and Costa Rica including compliance and administration
• Perform frequent audits of benefits-related data, identifying process breakdowns and ensure the accuracy of the HRIS (Workday) and other vendor systems
• Manage employee inquiries regarding benefits enrollments, changes, escalations, and general questions while providing a positive customer service experience
• Support relationships with vendors and brokers, including new and existing service agreements in partnership with internal Procurement and Legal teams
• Drive consistent project management support for annual benefit activities such as open enrollment, renewals, and plan audits; as well as cross functional programs 
• Report on utilization, cost, and other notable trends for varying levels of leadership
• Analyze market trends and compare to our current offerings to ensure we remain competitive
• Partner with internal HR Operations, Payroll, and People Analytics teams ensuring benefits administration is delivered consistently

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