Chewy Customer Support Specialist (Remote)

Join the Chewy team as a Support Specialist and help pet get the best care for their furry friends! We are looking for friendly, compassionate, and driven individuals to provide top-notch support to our customers while working remotely.

Key Responsibilities:

• Assist customers with product inquiries, order issues, and returns via phone, email, and chat.
• Offer knowledgeable advice on pet care, products, and services to ensure customer satisfaction.
• Resolve customer complaints promptly and efficiently, maintaining a positive and helpful attitude.
• Ensure accurate and timely information is provided to customers regarding their orders and inquiries.
• Work with team members to maintain Chewy’s high standards of customer satisfaction.

Why Chewy?

• Competitive salary and benefits package.
• Remote work opportunity with flexible schedules.
• Health, dental, and vision insurance.
• Shortlisted candidates will be contacted for interviews.
• Employee discounts on pet products.
• A culture that values collaboration, inclusion, and a shared passion for pets.

How to Apply: If you’re ready to make a difference in the lives of pets and pet parents, apply now to become part of our dynamic team!

Chewy is an equal opportunity employer and welcomes applicants from all backgrounds. We are committed to creating an inclusive environment for all employees.

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