Content Operations Coordinator

DigitalOcean's Developer Content Team creates written and multimedia content that delights developers and empowers them to grow on DigitalOcean. We’re looking for a Content Operations Coordinator to help keep our content engine running smoothly. In this role, you’ll support the Developer Content team by managing intake processes, coordinating cross-functional content efforts, and ensuring our best content gets in front of the right audience. You’ll also help with customer case study development and assist with tasks as needed. 

This is an ideal role for a highly organized, detail-oriented individual who’s eager to learn about content marketing, editorial workflows, and developer-focused storytelling.

What You'll Be Doing

Content Coordination & Promotion 

• Manage content intake and submission processes, ensuring all requests and contributions are tracked and assigned efficiently.
• Maintain editorial calendars and content trackers to keep projects organized.
• Work closely with content managers, writers, and other stakeholders to ensure smooth production and publication of assets.
• Support the development of content reports and performance insights.
• Coordinate the handoff of published content to marketing, community, and sales enablement teams.
• Work with the Social Media and Demand Generation teams to distribute content across DigitalOcean’s channels.

Customer Case Studies

• Work with our customer marketing lead to identify and develop compelling customer success stories.
• Coordinate interviews, collect approvals, and ensure case studies are published on time.
• Assist with writing, editing, and publishing case studies. 
• Work with other teams to ensure case studies are promoted across channels.

Writing & Editorial Support 

• Contribute to content projects as needed, including blog posts, social copy, email and web copy, and other customer-facing assets.
• Assist with light editing, content formatting, and publication tasks. 

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