Delta Airlines Customer Care (Remote Jobs Work From Home) – Send Your Application
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Benefits
This is a full-time position with a competitive salary of $40,000 – $50,000 per year, depending on experience
Employees work flexible hours, with shifts ranging from 8 AM to 8 PM EST, allowing for a balanced work-life schedule
As part of the Delta family, you will enjoy a range of benefits including comprehensive health and dental paid training, vacation time, and employee travel discounts
Participate in ongoing training and team meetings to improve service delivery. Benefits– Comprehensive health and dental insurance plans.– Paid training and development programs.– Paid vacation and personal leave.– Employee discounts on flights and other travel-related services.– Flexible working hours and the opportunity to work from home.– Retirement savings plan with company match.– Employee wellness programs
Responsibilities
As a remote team member, you will play a vital role in ensuring that every customer interaction is positive and helpful while representing Delta’s values of integrity, respect, and care. In this position, you will handle inbound and outbound customer calls, engaging with customers to address their needs promptly and effectively
You will utilize various systems to assist customers with ticket bookings, flight changes, and other inquiries related to travel arrangements
You will also have the opportunity to educate customers about Delta’s policies, procedures, and promotions, ensuring they have the most up-to-date information
The ideal candidate will have a passion for travel and customer service, possess strong problem-solving abilities, and thrive in a fast-paced environment
You will receive comprehensive training to equip you with the necessary knowledge and skills to excel, and you will be expected to maintain up-to-date knowledge of Delta Airlines’ services and policies