(Entry level Remote) Apple Home Advisor Job

Apple is hiring part-time, entry-level Home Advisors to join its remote support team in Chicago, IL. This role offers a unique opportunity to help Apple customers while working from the comfort of your home. If you enjoy solving problems, communicating clearly, and working independently, this position could be a perfect fit.

Key Responsibilities:

• Respond to customer inquiries via phone, chat, and email.

• Provide troubleshooting support for Apple products and services.

• Offer guidance with software and hardware issues.

• Maintain professionalism while delivering accurate, friendly assistance.

• Log issues and resolutions, and escalate complex matters when needed.

Qualifications:

• High school diploma or GED.

• Clear written and verbal communication skills.

• Ability to manage tasks independently and efficiently.

• Familiarity with iPhones, iPads, MacBooks, and related software.

• Quiet and reliable home working environment with internet access.

Preferred:

• Customer service or support experience.

• Comfortable using macOS and iOS environments.

Benefits:

• Remote, part-time flexibility.

• Paid onboarding and ongoing training.

• Apple-provided equipment and resources.

• Growth opportunities within Apple’s support division.

How to Apply:

Submit your resume and basic information. If selected, you will be invited to a virtual interview and orientation session.

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