(Entry level Remote) Apple Home Advisor Job
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Apple is hiring remote, part-time Home Advisors in Rochester, NY. This entry-level position offers the chance to work from home, helping Apple customers with technical support and guidance. If you have a passion for Apple products, enjoy problem-solving, and prefer flexible work hours, this position is ideal for you.
Key Responsibilities:
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Answer customer inquiries via phone, chat, and email.
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Provide support for Apple products, troubleshooting issues.
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Guide users with software and hardware-related questions.
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Keep detailed records of customer interactions and issue resolutions.
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Escalate complex problems to higher-level support teams as needed.
Qualifications:
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High school diploma or equivalent.
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Excellent communication skills, both written and verbal.
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Ability to work independently and efficiently.
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Basic understanding of Apple devices (iPhone, MacBook, iPad).
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Quiet workspace and a stable internet connection.
Preferred:
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Previous experience in a customer service role.
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Familiarity with macOS and iOS systems.
Benefits:
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Flexible, part-time remote position.
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Paid training and Apple-provided equipment.
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Competitive hourly pay.
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Opportunity for professional development within Apple.
How to Apply:
Submit your resume and application. Qualified candidates will be invited to a virtual interview and training session.