(Teleworking) American Express Customer Service Remote Job

American Express is one of the world’s most trusted names in financial services, delivering award-winning customer support, credit card solutions, and business services. With a history spanning over 170 years, the company stands out for its commitment to innovation, employee well-being, and customer loyalty. American Express fosters a supportive and inclusive remote work culture that empowers professionals across the country.

Job Summary:
American Express is currently hiring Customer Service Representatives for fully remote positions in Arlington, TX. This telework opportunity is perfect for candidates who are self-motivated, resourceful, and passionate about customer care. You'll work from home, providing premium service to American Express card members while building a fulfilling and flexible career.

Key Responsibilities:

  • Handle inbound customer inquiries via phone, chat, or email

  • Resolve questions related to billing, payments, rewards, and account services

  • De-escalate issues with professionalism and provide solutions aligned with company policies

  • Maintain accurate records of all customer interactions

  • Uphold the American Express standard for exceptional service and empathy

Compensation & Benefits:

  • Competitive hourly rate plus performance-based bonuses

  • Remote work-from-home flexibility

  • Extensive paid training and ongoing support

  • Comprehensive benefits package including medical, dental, vision, 401(k), and paid time off

Why Work With American Express?

  • Join a globally respected company with a strong commitment to ethics and excellence

  • Enjoy a structured career path with room to grow within customer service or beyond

  • Be part of a remote team that values connection, performance, and well-being

  • Work from the comfort of your Arlington home while making a difference

Location Requirements:
Candidates must reside in Arlington, TX, and have a quiet, dedicated workspace with a reliable internet connection. This position is remote but location-specific.

Qualifications:

  • High school diploma or equivalent

  • Prior experience in customer service is preferred

  • Strong communication and multitasking abilities

  • Tech-savvy and comfortable working independently

  • Problem-solving mindset and empathy-driven approach

Apply now and take the next step in your remote career with American Express—where your passion for service meets professional growth.

Apply For This Job

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