(Teleworking) American Express Customer Service Remote Job
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American Express is a global leader in providing financial services, offering innovative payment solutions that serve both individuals and businesses. Recognized for its commitment to exceptional customer service, American Express values inclusivity, career growth, and a supportive work environment. As a part of the team, you’ll help deliver world-class service while working from the comfort of your home.
Job Summary:
American Express is currently hiring for a remote customer service position for applicants based in Virginia Beach, VA. This teleworking role gives you the flexibility to work from home while delivering exceptional customer support. You will handle inquiries, resolve customer issues, and offer solutions related to American Express products and services. Join American Express and enjoy a competitive salary, flexible work hours, and great benefits.
Key Responsibilities:
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Provide excellent customer service to American Express cardholders through phone, email, and chat support
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Troubleshoot issues and answer inquiries related to American Express products and services
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Maintain high customer satisfaction by delivering timely and effective solutions
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Stay informed about the latest company policies, products, and services
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Keep accurate records of customer interactions and issues
Compensation & Benefits:
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Competitive hourly pay, with opportunities to earn performance-based bonuses
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Remote work flexibility, promoting a healthy work-life balance
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Paid training and ongoing professional development opportunities
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Comprehensive benefits package, including health, dental, vision insurance, and retirement savings plans
Why American Express?
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Remote work opportunities to support work-life balance
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Opportunities for career advancement within a leading global financial services company
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Competitive pay and a positive, supportive work culture
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Join a respected company focused on customer satisfaction and innovation
Location Requirements:
This is a remote position but applicants must reside in Virginia Beach, VA, or the surrounding areas. You must have a quiet, professional workspace and reliable internet connection to perform the duties of this role.
Required Qualifications:
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High school diploma or equivalent
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Previous customer service experience preferred
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Strong verbal and written communication skills
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Ability to work independently and solve problems remotely
Join American Express today and help provide exceptional customer service to clients while enjoying the benefits of remote work!