Ups Customer Service Service Remote Jobs - Hiring Now
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UPS is actively hiring Remote Customer Service Representatives to help deliver exceptional service experiences from the comfort of your home. If you have a passion for helping people, strong communication skills, and want to work with one of the world’s leading logistics companies, this remote opportunity is for you.
Position: Remote Customer Service Representative
Job Type: Full-Time or Part-Time
Location: Work from Home – U.S. only
Pay: $21–$26/hour
Key Responsibilities
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Answer customer inquiries regarding shipments, deliveries, tracking, and services via phone, email, or chat
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Resolve customer concerns efficiently with a focus on satisfaction
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Provide accurate product, service, and policy information
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Log all interactions in UPS systems and escalate issues as necessary
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Collaborate virtually with other departments to ensure customer needs are met
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Meet quality and performance metrics for customer service
Requirements
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High school diploma or equivalent required
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Prior experience in customer support or a call center environment is a plus
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Excellent verbal and written communication skills
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Ability to navigate multiple systems simultaneously
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High-speed internet and a distraction-free home workspace
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Flexible availability (weekends or evenings may be required)
Compensation
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Hourly Rate: $21–$26/hour
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Overtime and weekend differentials available
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Weekly or biweekly direct deposit
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Paid virtual training provided
Benefits
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100% remote position
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UPS employee discounts on shipping and services
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Health, dental, and vision insurance for eligible employees
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Paid time off, holidays, and sick days
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Career advancement paths available
How to Apply
UPS is currently expanding its remote customer service team. Apply now to secure a flexible, rewarding work-from-home position with one of the world’s most trusted brands in logistics.