(Work From Home) Remote Technical Support Jobs – Full Time / Part Time
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UPS is hiring for Remote Technical Support positions in Oakland, CA, offering both full-time and part-time work-from-home opportunities. As a Remote Technical Support professional, you'll be providing critical assistance to UPS customers by resolving technical issues related to UPS products and services.
This is a great opportunity to work from home while utilizing your customer service and technical troubleshooting skills to ensure a seamless experience for customers.
Key Responsibilities:
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Assist customers remotely via phone, chat, or email.
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Troubleshoot and resolve technical issues related to UPS services and products.
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Guide customers through UPS systems, helping them with software or technical issues.
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Maintain accurate records of customer interactions and technical resolutions.
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Collaborate with other departments to resolve more complex issues.
Job Requirements:
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Excellent communication and customer service skills.
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Basic technical troubleshooting and problem-solving abilities.
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High school diploma or equivalent.
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Access to a reliable internet connection and computer.
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Availability for full-time or part-time work.
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Applicants must reside in the U.S. (Oakland, CA residents are preferred).
Benefits:
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100% remote work-from-home job.
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Flexible full-time and part-time schedules.
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Weekly pay through direct deposit.
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Paid training and professional development opportunities.
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Career growth opportunities within UPS.
How to Apply:
To apply, visit the UPS careers page and submit your application. The application process includes a brief technical skills test to help determine if you're a good fit for the role.
Start your Remote Technical Support career today with UPS in Oakland, CA, and enjoy the flexibility of working from home!